Shipping Policy
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
When free shipping is selected it takes 10-12 business days for delivery.
Orders are not processed on weekends and/or holidays. Apparel is shipped separately and packages may arrive on different dates.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates: United States
Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method | Estimated delivery time | Shipment Cost |
| Economy | 7-10 Business Days | Calculated and displayed at checkout |
| Ground | 3-7 Business Days | |
| Express | 2-3 Business Days | |
| Next Day AM | 1 Business Days | |
| Next Day PM | 1 Business Days |
*Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur and are out of our control.
Shipping Rates & Delivery Estimates: Outside of the US
Shipping methods vary depending on the destination country. Delivery delays can occasionally occur and are out of our control.
| Fedex: | Estimated Delivery | Shipment Cost |
| FedEx 2Day® | 2 Business Days | Varies by Country and package size |
| FedEx Standard Overnight® | 1 business Day | |
| FedEx International Priority® | 1-3 Business Days | |
| FedEx International Economy® | 2-5 Business Days | |
| FedEx Ground® | 1-7 Business Days (US and Canada) |
| USPS: | Estimated Delivery | Starting Price (Varies by country) |
| First Class Package | Varies by Location | |
| First Class Package International | $12.25 | |
| Priority Mail | ||
| Priority Mail Express | ||
| Priority Mail Express International | 3-5 days | $45.95 |
| Priority Mail International | 6-10 Days | $26.90 |
| PI Bespoke Shipping | Estimated Delivery | Price |
| Economy | 7-10 Business Days | Rates Provided by app |
| Express | 2-3 Business Days | |
| Ground | 3-7 Business Days | |
| International Economy | 1 Business Days | |
| International Economy | 4 Business Days | |
| International Priority | 1 Business Days | |
| International Priority | 2 Business Days | |
| Next Day AM | 1 Business Days | |
| Next Day PM | 1 Business Days | |
| Priority Mail Express International | 1 Business Days | |
| Priority Mail International | 1 Business Days |
Shipment to P.O. Boxes or APO/FPO Addresses
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number(s) once your order has been processed and shipped. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Slap Ya Mama is not responsible for any customs and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Slap Ya Mama is not liable for any lost package during shipping. If you feel as though your order is lost, please contact Slap Ya Mama via email info@slapyamama.com or by phone (800)485-5217 and we will work diligently to help you find your order. Please note: Some items ship separately and packages may arrive on different dates.
Upon receiving your order, please thoroughly check the delivered items. Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please contact our Customer Care team via email info@slapyamama.com or by phone (800)485-5217 within 7 days of delivery. Please report your item as soon as possible for assessment.
Include a photo and description of the issue along with your Order Number to ensure a speedy resolution. We will work with you to correct the order as quickly as possible.
Office Hours
Monday - Friday, 8am to 4pm. We are closed on the weekends.
International Shipping Policy
All orders shipping to a destination outside of the USA are subject to important duties, fees, and taxes of the destination country. We have no control of the additional charges associated with the delivery and importation of your product. We do not benefit in any way from these charges.
We are not responsible for any duties, fees, or taxes that are incurred during delivery of packages. Delays in delivery may occur if your package is randomly selected for review by your country’s Custom Department or Agency.